Account Frequently Asked Questions
Account Frequently Asked Questions

Q: What can I do in online account management?
A: Online account management allows you to sign up for programs, change your billing information, edit your contact information and keep a track of your account information.

Q: I am not a Y member, but I want to sign up for Y programs. How do I do that online?
A: To sign up for programs, you'll first need to create a YMCA online account. When setting up your account, first select your branch, then choose the "non-member" account type if you wish to become a Program Participant and purchase programs without becoming a full-facility member. For more information on becoming a Program Participant, click here.

Q: I am a Y member and need to set up an online account. How do I do that?
A: You will need to sync your Y Membership with your online account. Have either your membership ID or your last name, date of birth and zip code handy, and click here to get started. Please note that you need to have a valid email on file in order to create an online account. If you do not already have an email on file, please visit the front desk of your branch to update your Membership record.

Q: I was once a Y member, but I would like to rejoin online. How do I do that?
A: Contact your local Y to rejoin and update your information, then click here to get started with online account registration.

Q: Can I add members to my account or change my membership type?
A: Members can make modifications to their membership type by visiting any one of our Y locations.

Q: Can I make modifications to my draft date?
A: You can change where we draft your membership fees from in online account management, but to change your draft date you must stop by one of our local Ys.

Q: Who should I contact if I have any other questions?
A: Contact us at 702 877-7242, email us at or visit your local Y to get help in setting up your account. We do not recommend setting up a new account as this will create a duplicate record that will not be associated with your existing account.



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