Registration FAQs

 

How can I register for programs?
We recommend registering in person at your home branch so you can ask questions and receive the personalized attention you deserve. You can also register online.

If you’re a member or program participant and:

  • have registered online before, enter your e-mail and password to sign in.

  • haven’t registered online, click “I’m new to online registration,” enter your information and click “Find Me.” Enter your e-mail and password, and use this information when you return to the “Sign In” screen. If you receive an error, contact your home branch to update the information.

You must be a member or program participant to register for programs. Become a member or program participant.

 

Once you’re logged in:

  • Choose your program, agree to the waiver and select a participant. If a family member isn’t listed, contact your home branch. After selecting the name, you can register for more programs by clicking, “Register for More Programs.”

  • When you’re done, click “Check Out” to pay. If you don’t receive an e-mail confirmation, please call your home branch.

For assistance, please contact your home branch.

Are programs listed online?
Yes. You can browse offerings by location. Information changes regularly, so check back often.

What forms of payment are accepted online?
We accept American Express, Discover, MasterCard and Visa. To redeem coupons or letters of credit, please visit the front desk.

Will I have to sign a contract?
There are no contracts at the YMCA! You can purchase a six-month or annual membership, or pay by monthly draft.

How can I cancel my membership?
We require a 30-day written notice. Please visit your home branch for more information.

I’m not a member. Can I register for programs?
Yes. While a YMCA membership provides many benefits, including full use of our branches and the ability to register for programs, you can opt to just be a program participant for an annual fee ($40 for an individual; $55 for a family) to register for programs. Program participants do not have full facility access. Additional program fees apply to members and program participants.

When I choose a home branch and become a member, can I only use that branch?
Your YMCA membership provides full access to all three YMCA of Southern Nevada locations. We request that you choose a home branch for our administrative purposes.

What if I haven’t registered my e-mail with the YMCA?
If you have an account and get the error, “Your email address has not been registered” or “No member
was found with the email address you supplied,” then the email in our database doesn’t match the one you’re using. Please contact your home branch to update the information or choose, “I've never used online registration system” and submit your last name, date of birth and zip code. You will then be asked to register your email address and password.

Why do you need my e-mail?
It’s required to use our online registration system, plus it’s the best way for us to keep in touch. Our success depends on our ability to e-mail you useful and accurate information about the YMCA To reduce printing and postage costs and share the most accurate information with you, our Web site and enewsletter will be the primary sources of YMCA news and program information.

Is my information safe?
Yes. Your trust and privacy are of great importance to us. We will not sell, share, or rent your information.

What if my account cannot be located based on the information I enter?
If you have an account and receive this error message, it means we need to update our database with your current information. Please contact your home branch.